Frequently asked questions
How many items are needed for a blanket/ animal?
Each item listing will give you the approximate number of items required for that keepsake, please bear in mind that if a lot of your items are newborn or smaller we may require extra.
What types of clothes can be used to make a blanket/ animal?
Generally speaking we can use almost any item to make your keepsake, however they generally work best when using fabrics of a similar weight (thickness). Really thick knitted fabrics or heavy fleece can be a problem. Using items of a similar thickness also helps in the uniformity of the item.
How long will it take for my item to arrive?
The most up to date turn around time can be found on the product page.
Can my item be made sooner/ for a specific date?
Please contact us BEFORE ordering if you require your item before our turn around time. Whilst we will try to accomodate this request during busier periods this may not be possible therefore it is best to check first.
There is something else I would like, do you take on custom requests?
Yes, we are all ears to new ideas and enjoy creating items personalised for you. Please note that we will not copy or replicate something that another company is producing but are happy to take inspiration.
Do we ship overseas?
We are happy to offer international shipping, the cost will be covered by you, the customer. If you would like extra infomation or a shipping quote please get in touch.
How should I post my items to you?
We advise that you post items in a secure waterproof mailing bag via a recorded service or courier to minimise loss and damage. It is important that you put a reference in to yourself so we know who it's arrived from.
What condition do clothes need to be in?
We are aware that the scent of loved ones can also hold a very sentimental importance but we do ask that items are in a clean condition. If your items are really worn out they may not be suitable to create particular peices as it will not be durable, please get in touch if you have any concerns. Be aware that we will try to avoid any stains or marks on items however this isn't always possible due to the size of the pattern used.
What happens if I sent too many/ too little items?
If we do not have enough items to complete your keepsake we will contact you and arrange for you to send some more to us.
Can I send bibs, hats, booties etc?
Yes, if you choose to add in additional small items of clothing and accessories these can be worked into the patchwork or sewn over the top using applique technique.
Can I drop my items off/ collect my order?
Unfortunately due to too many many customers not adhering to appointment times or notifying us we no longer offer a drop off/ collection service.
Where/when shall I send you my items?
Please post your items to: